Cancellation Policy
At ANNIAURA, we understand that plans can change. We aim to make the order cancellation process as simple as possible.
Cancellation Before Processing
Customers may request cancellation of an order before it has been processed or shipped.
To request a cancellation, please contact us as soon as possible with your order number.
Cancellation After Shipping
Once an order has been shipped, cancellation may no longer be possible. In such cases, the request may be handled according to our Return & Refund Policy.
Refund for Cancelled Orders
If a cancellation is approved and a refund is applicable, the refund will be processed according to the applicable payment method and refund process.
The time taken for the refund to appear in your account may depend on your payment provider or bank.
How to Request Cancellation
Please contact:
Email: support@anniaura.com
Please include your order number and the reason for cancellation.
ANNIAURA JEWELS
WHERE ELEGANCE SHINES